General Terms and Conditions of Sale

The offer and sale of products on the web portal is governed by the present general terms and conditions of sale. The products are sold directly by with legal headquarters in Tramonti (SA) at via Santa Croce, 5 and VAT number 04683420659


The products that the seller offers for sale on the web portal are intended exclusively for final users who are consumers, referring to any natural person who wishes to purchase the products for purposes not related to their commercial, entrepreneurial or professional activity.

Conclusion of the contract

The contract will be deemed to be concluded when the customer's purchase order for one or more products is electronically accepted by through the sending of an e-mail confirmation of the order to the customer's e-mail address. Azienda Agricola Buonocore reserves the right not to proceed with the purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in case of unavailability of the products by giving notice via e-mail. By transmitting the purchase order electronically, the customer unconditionally accepts the General Terms and Conditions of Sale, committing to comply with its content and the privacy information.


The prices of the products reported on the homepage or in the different sections of the site are intended to include VAT but do not include shipping costs and do not include any taxes, duties, or other economic or fiscal charges applicable in the country of destination of the products, where this is different from Italy, which will be the exclusive responsibility of the customer.


Credit card and PayPal: It is possible to pay with a credit card. We have adopted the Gestpay system by PayPal. Furthermore, it is possible to pay through Bank Transfer. The goods will be shipped only after receipt of the transfer.


All items ordered online before 09:00 on working days, if available in production and available, will be handed over to the courier on the same day.

Delivery times do not include Saturdays, Sundays, and holidays. Delivery times longer than those indicated are solely due to impediments encountered by the courier and are not to be considered binding for

Please note that these are handmade products, so even if they appear as "available," it takes from 2 to 7 days to prepare them.

In case the addressee is absent, will charge the costs of storage and redelivery to the addressee, unless the addressee picks up by hand directly in the warehouse of the carrier of reference. 

However, in case of inconvenience related to the shipment, you can contact our Customer Service at the email address, which will make the checks to facilitate the delivery of your purchase. 

If the product is unavailable after the order is placed, we will inform the customer by email as soon as possible and propose a new date for delivery. The customer then has the choice to agree to postpone the delivery date or cancel the order and get a refund.


The legal rules regarding warranties apply to purchases made by customers, including, where applicable, the rules set forth in the Consumer Code regarding consumer warranties.

Right of Withdrawal

Pursuant to Article 59 letters c), d) and e) of the Consumer Code, given the particular nature of the goods offered for sale, the provisions regarding the exercise of the customer's right of withdrawal do not apply